Privacy Policy

We collect information that you provide directly to us, including:

• Account information: name, email address, and authentication credentials

• Project data: database schemas, collections, fields, and relationships you create

• Connection information: database connection strings and credentials (encrypted)

• Transaction information: subscription status, plan details, and payment identifiers (we do not store full credit card numbers)

• Usage data: how you interact with our service, features used, and performance metrics

• Communication data: messages you send to our support team

We use the information we collect to:

• Provide, maintain, and improve our services

• Process transactions and send related information

• Send technical notices, updates, and support messages

• Respond to your comments, questions, and requests

• Monitor and analyze trends, usage, and activities

• Detect, prevent, and address technical issues and security threats

We take the security of your data seriously:

• All data is encrypted in transit using TLS/SSL

• Database credentials are encrypted at rest using industry-standard encryption

• We implement appropriate technical and organizational measures to protect your data

• Access to your data is restricted to authorized personnel only

• We regularly review and update our security practices

• Your data is stored on secure servers with regular backups

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent

• To comply with legal obligations or respond to lawful requests

• To protect our rights, privacy, safety, or property

• In connection with a business transfer (merger, acquisition, etc.)

• With service providers who assist us in operating our service (under strict confidentiality agreements)

You have the right to:

• Access and receive a copy of your personal data

• Correct inaccurate or incomplete data

• Request deletion of your personal data

• Object to or restrict processing of your data

• Data portability: receive your data in a structured, commonly used format

• Withdraw consent at any time where we rely on consent

• Delete your account and all associated data at any time

We use cookies and similar tracking technologies to:

• Maintain your session and authentication state

• Remember your preferences and settings

• Analyze how you use our service to improve functionality

• Provide personalized content and features

You can control cookies through your browser settings, though this may affect service functionality.

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

We use third-party services for:

• Authentication (OAuth providers)

• Analytics and performance monitoring

• Cloud infrastructure and hosting

All third-party services are bound by their own privacy policies and data processing agreements.

We retain your personal data for as long as necessary to:

• Provide our services to you

• Comply with legal obligations

• Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. We encourage you to review this Privacy Policy periodically.

Material changes will be communicated via email or prominent notice on our service.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@drawline.app

We will respond to your inquiry within 30 days.